Shipping Policy
At StarGuuard, we strive to provide you with the best shopping experience possible. Our shipping policy outlines the terms and conditions related to the shipping of your orders. Please read through this policy to understand our shipping processes and what you can expect when you shop with us.
Order Processing
- Processing Time: Orders are processed within 1-2 business days. Orders placed after 5 PM will be processed the next business day. We do not process orders on weekends or holidays.
- Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details.
Shipping Methods and Costs
- Domestic Shipping: We offer standard and expedited shipping options within India. Shipping costs are calculated at checkout based on the weight and destination of your order
- International Shipping: Currently, we do not offer international shipping. Stay tuned for updates as we expand our shipping options.
Delivery Times
- Standard Shipping: Typically takes 5-7 business days.
- Expedited Shipping: Typically takes 2-3 business days.
Shipping Restrictions
Certain items may have shipping restrictions due to size, weight, or destination.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.
Shipping Delays
While we strive to deliver your order within the estimated time frame, delays may occur due to unforeseen circumstances such as weather conditions, carrier delays, or high order volumes. We appreciate your patience and understanding in such situations.
Damaged or Lost Packages
If your package is damaged during transit, please contact us immediately at info.support@starguuard.com
with your order number and photos of the damaged item.
If your package is lost, please contact the carrier with your tracking number. If the issue is not resolved, reach out to us for further assistance.
Returns and Exchanges
For information on returns and exchanges, please refer to our Refund and Returns Policy.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at info.support@starguuard.com